Agentic Experience Design
Designing usable, explainable, and trustworthy interactions for human-agent collaboration.
What is Agentic Experience Design?
Agentic Experience Design (AXD) is the discipline of creating usable, explainable, and trustworthy interactions between humans, AI agents, and the systems they act on.
Where traditional UX focuses on direct manipulation interfaces, AXD focuses on delegated autonomy: helping users supervise, direct, and correct agents that act on their behalf while maintaining trust and control.
AXD sits alongside UX, conversation design, and service design, connecting interaction models, design principles, and implementation patterns for agentic systems.
What is AXD?
The design discipline for human-agent interfaces and its relationship to UX and conversation design.
Human-Agent Interaction Models
In-the-loop, on-the-loop, and out-of-the-loop interaction patterns.
Design Principles
Transparency, explainability, intervention, continuity, and brand delegation.
Generative UI & Context
Designing for LLM-generated interfaces and multimodal context surfaces.
Interaction Patterns
Common patterns: delegated flows, AI-assisted tools, permission-aware modals.
The Future of AXD
Emerging standards, generative design systems, and measuring hybrid experiences.
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